- What's inside the Goddess Provisions Box?
- Can I buy just one box?
- Do you have a referral program?
- Does the Goddess Provisions Box ship worldwide / internationally?
- Are products in the Goddess Provisions Box full size or sample size?
- How is the Goddess Provisions Box packaged?
- How long does it take for my Goddess Provisions Box to arrive?
- Can I send a one-time gift that won’t auto renew?
- Can I add a gift note?
- How do I cancel?
- Can I pay via PayPal?
- How does the Goddess Provisions Box work?
- When and how often will I be billed?
- When does the Goddess Provisions Box ship?
- What currency do you charge in?
- How much is Canadian / International Shipping on Shop items?
- What is your refund / return policy?
- How does your trees.org partnership work?
What's inside the Goddess Provisions Box?
Our monthly box is curated to have beautiful tools for nourishing your divine feminine and growing your spiritual practice. You can expect to see a mix of 5-7 full size items in each box, spanning across the categorizes of aromatherapy, apothecary beauty products, superfood snacks, teas, crystals, books and more. All items will be 100% vegan and cruelty-free because we cherish our furry friends.
Can I buy just one box?
Yes! Click here to buy a single box or a 3, 6 or 12 month subscription that won't auto renew. After selecting the number of boxes, you'll move to the checkout page. Make sure the "This is a gift" box is selected on the checkout page where you input your payment info. Also make sure the "Automatically renew this subscription" box is not checked. You can use this method if you’d like to pay for a 1, 3, 6 or 12 month subscription and not have it renew.
Do you have a referral program?
Yes, we have a Refer-a-Goddess program! Once you’ve subscribed to our box or made a purchase in our Shop, you’ll have an user account with us (being a customer is required to participate in our referral program). Then you can login to your account and you’ll see at the top of your account page a blue “Refer More Friends” button. Click on that button and you’ll see a space to enter in the names and email addresses of goddesses you’d like to refer, as well as a unique referral link you can copy to share on social media or via messenger with your friends. For each five new goddesses you refer who become subscribers, you’ll get a coupon to redeem one free box. You’ll receive email alerts each time someone subscribes via your referral.
Does the Goddess Provisions Box ship worldwide / internationally?
Yes! Shipping to Canada is $15.00 USD per month. Shipping anywhere else is $25.00 USD per month. From time to time, international customers do incur customs, duties or tax charges to accept their package. These fees are out of our control and are the responsibility of the customer to pay in order to receive their package.
Are products in the Goddess Provisions Box full size or sample size?
Each box will include 5-7 full size products. We may also include sample size products from time to time, but they’ll be considered bonuses gifts for you to indulge in.
How is the Goddess Provisions Box packaged?
Our boxes are shipped using beautiful kraft paper boxes made from 100% recycled materials and printed on with plant-based inks. We use crinkle paper to pad the contents when shipping fragile items.
How long does it take for my Goddess Provisions Box to arrive?
We'll email you a tracking number when your box is on its way. We ship via USPS from Tempe, Arizona. Those of you in surrounding states should receive your boxes within a day or two of the ship date. The further away, the longer it will take, but it shouldn't be more than one week for anywhere in the US.
Can I send a one-time gift that won’t auto renew?
You sure can! Click here to buy a gift subscription that won't auto renew. Enter your giftees shipping address (not your own) and we'll handle shipping directly to them. To confirm that your gift purchase won't auto renew, make sure the "This is a gift" box is selected on the checkout page where you input your payment info. Also make sure the "Automatically renew this subscription" box is not checked. You can use this method if you’d like to gift a 1, 3, 6 or 12 month subscription and not have it renew.
Can I add a gift note?
Unfortunately, we're not set up to accommodate the inclusions of gift notes.
How do I cancel?
To cancel, login to your Goddess Provisions account and under the “Your Subscription(s)” section you’ll see a blue “Edit” button. On the next page you can click “Cancel Subscription” (bottom left) or “Skip Next Renewal” (top right). After cancelling, you'll still receive any boxes you’ve paid for and then your subscription will end. Monthly subscriptions auto renew on the 27-28th (depending on your time zone) of the month so it’s best to cancel by the 26th if you don’t want to receive the next box. If you cancel your subscription after being billed on the 27-28th, you’ll still receive the box you were billed for.
Can I pay via PayPal?
Yes you can! On checkout select the "Check out with PayPal" button. This is a new feature and if you run into any issues checking out, please contact us at support [at] goddessprovisions.com.
How does the Goddess Provisions Box work?
You can sign up to receive a recurring subscription or gift subscription that doesn’t auto renew. If you don’t want your purchase to auto renew, check the "This is a gift" box and then do not check the "Automatically renew this subscription". The monthly subscription or one time gift purchase is $33.00 per month. You can save a little extra each month if you sign up for a 6 or 12 month plan. You can visit the subscription page to see all the payment options available.
When and how often will I be billed?
You'll be billed for your first box the moment you sign up. Our monthly bill date is the 27-28th (depending on your time zone) of each month.
If you sign up for our monthly billing plan, you'll automatically be billed on the 27-28th of each month. For example, if you sign up for the October box on October 18th or earlier, you'll get your first box in October and be billed for your second box on October 27-28th, third box on November 27-28th, etc. If you sign up to be auto billed every 3, 6, or 12 months, you'll be billed on the 27-28th of the month that you're set to renew.
When does the Goddess Provisions Box ship?
You'll receive a tracking number when your order ships. For our subscription boxes, you can see the next shipping date when you visit our Subscribe page. First time subscribers will be shipped to by the 20th of the month. Ongoing subscribers boxes ship during the first week of each new month.
If you ordered a box or product from our shop, they will ship in separate boxes within 5-7 business days (or sooner if possible!) unless otherwise noted on the product page. Please be patient as multiple item orders will result in boxes arriving a few days apart.
What currency do you charge in?
All prices are in USD.
How much is Canadian / International Shipping on Shop items?
Canadian and International shipping costs are calculated based on how much you spend on Shop items using the following standards:
|Total Spent in Shop||Up to $11.99||$12-$20.99||$21-$49.99||$50-$74.99||$75-$150.99||$151+|
Monthly box shipment fees for Canada are $15 per box, International $25 per box.
What is your refund / return policy?
We rarely have issues with our products or boxes but when we do we always work hard to resolve any issues that come up. All of our products and box orders are final sale, and not available for returns or refunds. If you receive a product that is defective or if an item is missing from your order, we will be happy to ship you a replacement. Please do not ship items back to us, you can keep any defective products.